Credits System
Overview
The Praxis Notes platform has introduced a credits system to provide users with flexible access to advanced features. Credits are consumed when using specific features, with consumption rates varying based on the selected options. This document explains how credits work, how they're allocated across different plans, and how to manage them.
Prerequisites
- An active Praxis Notes account
- A subscription to one of our plans (Individual, Pro, or Team)
Understanding Credits
What are Credits?
Credits are the currency used within Praxis Notes to access premium features like AI-powered note generation. Each feature may consume a different amount of credits based on its complexity and the resources required.
Default Credit Allocation
Each subscription plan comes with a different number of monthly credits:
- Individual Plan: 30 credits per month
- Pro Plan: 60 credits per month
- Team Plan: 200 credits per month
Credits reset at the beginning of each billing cycle.
Credit Usage
Notes Generation
When generating notes using our AI models, credits are consumed based on the model selected:
| Model | Credit Consumption |
|---|---|
| Claude Opus | 2 credits |
| Claude Sonnet | 1 credit |
| Claude Haiku | 1 credit |
Credits are always charged in whole numbers.
You can check your current credit balance and usage in the Account Dashboard.
Managing Your Credits
Checking Your Credit Balance
To check your current credit balance:
- Navigate to the Account Dashboard
- View your remaining credits at the top of the page
- Review your credit usage history in the table below
Purchasing Additional Credits
If you need more credits before your next billing cycle:
- Go to the Purchase Credits page
- Select the credit package that best fits your needs
- Complete the checkout process
- Your new credits will be immediately added to your account
FAQ
Q: Do unused credits roll over to the next month? A: No, credits reset at the beginning of each billing cycle.
Q: Can I upgrade my plan to get more credits? A: Yes, upgrading to a higher tier plan will provide more monthly credits. Visit the Subscription Management page to upgrade.
Q: How do I know when I'm running low on credits? A: You'll receive an email notification when your credit balance falls below 20% of your monthly allocation.
Troubleshooting
Problem: Unable to access a feature due to insufficient credits
Solution: Check your credit balance in the Account Dashboard. If you're running low, consider purchasing additional credits or upgrading your plan.
Problem: Credits were deducted but the feature didn't work
Solution: If credits were deducted but the feature failed, please contact our support team through the Help Center. We'll investigate and may restore the credits to your account.